Responsible Gaming – Play Smart, Stay in Control

At omgbdt, responsible gaming is not a checkbox — it is a core part of how we operate. We want every player in Bangladesh, whether in Dhaka, Chittagong, Sylhet, or Rajshahi, to enjoy our casino games, cricket betting, slots, and crash games in a way that remains genuinely entertaining. The moment gambling stops feeling like leisure and starts feeling like pressure, something has gone wrong, and we want to help fix it.

This page explains every tool and resource available to you at omgbdt, how to activate each one, and where to turn if you or someone close to you feels that gambling is becoming a problem. Please read it carefully. The information here could make a real difference.

Understanding Problem Gambling

Recognising the signs early is the most important step towards getting back in control.

Problem gambling is not defined by how much money a person wagers or how often they play. It is defined by the impact that gambling has on a person's daily life — their finances, their relationships, their work, and their mental health. A casual player who spends ৳500 per week and feels fine is not a problem gambler. A player who feels anxious, secretive, or compelled to keep chasing losses — regardless of the stakes — may need to pause and reflect.

Problem gambling can develop gradually. What starts as entertainment can shift into something that feels harder to step away from. This is especially true in fast-paced formats like crash games and live dealer tables where the feedback loop between bets is very short. omgbdt encourages all players to stay aware of how their gaming makes them feel, not just what it costs.

Common warning signs to watch for

• Spending more time or money on gambling than you originally intended
• Chasing losses — placing larger or more frequent bets to recover previous losses
• Feeling irritable, anxious, or restless when you are unable to gamble
• Hiding your gambling activity from family members, friends, or colleagues
• Borrowing money or selling possessions to fund gambling sessions
• Neglecting responsibilities at work, study, or home because of gambling
• Gambling to escape stress, anxiety, boredom, or personal problems
• Failed attempts to cut back or stop gambling despite wanting to
• Gambling until all available funds are gone, including essentials like rent or food money

If you recognise one or more of these signs in yourself, please do not wait to act. The tools below are available to you right now, and our support team at omgbdt is ready to assist without judgment.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use one of our player protection tools.

Your Player Protection Tools

All tools below are available to every registered omgbdt player. Contact our support team to activate any of them — changes take effect promptly.

Deposit Limits

A deposit limit lets you cap the total amount you can deposit into your omgbdt account within a defined period. You can set a daily limit, a weekly limit, or a monthly limit — or all three simultaneously. Once a limit is active, our system will decline any deposit attempt that would push your total over the threshold for that period.

Time-Out (Short Break)

A time-out temporarily suspends access to your omgbdt account for a short, defined period. During a time-out you cannot log in, place bets, or make deposits. Any pending withdrawals will still be processed normally. Time-out options available at omgbdt are 24 hours, 7 days, and 30 days. Time-outs cannot be lifted early once activated — this is intentional, to ensure the break is meaningful.

To activate a time-out, email [email protected] with the subject "Time-Out Request", include your registered username, and specify which period you want. Our team will confirm activation within a few hours. You will receive an email confirmation when your account has been suspended and again when the time-out period expires.

Self-Exclusion

Self-exclusion is a longer-term tool designed for players who feel they need a significant break from gambling. When you self-exclude at omgbdt, your account is blocked for the chosen duration, your details are added to our exclusion register, and you will not receive any promotional or marketing communications during the exclusion period. Available self-exclusion periods are 6 months, 1 year, and permanent (indefinite) exclusion.

• During self-exclusion your account cannot be reopened or accessed under any circumstances before the period ends
• Permanent self-exclusion is irreversible — your account will be closed and your data retained only as required by law
• Any account balance at the time of self-exclusion will be returned to your registered bKash, Nagad, or bank account
• omgbdt will make reasonable efforts to detect and close any new accounts created by a self-excluded player

To request self-exclusion, email [email protected] with the subject "Self-Exclusion Request". Please include your registered username, the email address on your account, and the exclusion duration you want. Our team will action the request as a priority and send written confirmation within 24 hours.

Session and Bet Reminders

Players who want a softer prompt rather than a hard restriction can request session time reminders from omgbdt support. You can ask to receive an in-platform notification after you have been logged in for a specified duration — for example, after 60 minutes of continuous play. These reminders do not lock your account; they simply prompt you to take a moment and decide whether you want to continue.

Tips for Keeping Gambling Safe

Whether you play omgbdt for cricket betting during the BPL season, enjoy live dealer tables, or spin slots for entertainment, the following practical guidelines can help keep your experience healthy and enjoyable over the long term.

• Never use borrowed money, credit, or funds meant for family expenses to gamble
• Keep gambling separate from your income — never view it as a way to solve financial problems
• Be honest with yourself and people close to you about how much time and money you spend on gaming
• If you feel stressed or under pressure before a session, consider stepping away entirely that day
• Celebrate wins sensibly — do not let a winning streak convince you that bigger bets are safe
• Gambling outcomes are determined by random number generators and live game mechanics — no system or strategy guarantees a win

Protecting Young People

If you share a device — phone, tablet, or computer — with younger family members, we strongly recommend taking the following steps to prevent accidental or intentional access to the omgbdt platform:

• Use a screen lock or app lock on the device when not in use, particularly when children or younger siblings are nearby
• Never save your omgbdt login credentials in a shared browser's autofill settings
• Log out of your omgbdt account at the end of every session rather than leaving it open in a browser tab
• Consider using parental control software on shared devices — tools like Google Family Link or device-level screen time restrictions can block access to gambling sites
• Talk openly with young people in your household about the risks of gambling and why the 21+ age restriction exists

If you suspect that a minor has accessed an omgbdt account — whether their own or yours — please contact [email protected] immediately. We will investigate and take appropriate action as a matter of priority.

Get Help — You Are Not Alone

When you contact us about responsible gaming, please use the subject line "Responsible Gaming" so your message is directed to the right team member immediately. Include your registered username and a brief description of what you are experiencing. You do not need to provide extensive detail — simply reaching out is enough to get the process started.

omgbdt also encourages players who are struggling to seek support from trusted people in their personal network — a family member, a close friend, a religious leader, or a community figure they trust. Gambling problems are common and carrying them alone is not necessary. Speaking honestly about what you are going through is often the most effective first step.

Our support team is available during Bangladesh Standard Time (BST, UTC+6) business hours and will respond to all responsible gaming enquiries within one business day. For urgent situations — for example, if you want your account blocked immediately — state "URGENT EXCLUSION" in the subject line and we will process it as a priority within a few hours.